Platform for your digital assistants

especially for mechanical engineering,
automotive & airlines

learn more about the product make an appointment

Platform for your digital assistants

especially for mechanical engineering,
automotive & airlines

learn more about the product make an appointment

Is your customer service not running smoothly?

Anyone responsible for customer service knows this:
An increasing number of inquiries and complaints makes it almost impossible to process them promptly, efficiently and satisfactorily.

This is frustrating. It’s high time for intelligent assistants that turn automation into child’s play and customers into fans.

Labour shortage

42%

of vacancies could not be filled in 2022 due to a shortage of skilled workers.

Shorter innovation cycles

68%

of B2B companies report that their innovation cycles have shortened by an average of 30% over the last three years.

Cost pressure

Strong price pressure

Rising costs

Cost-saving programmes

Amazonization

60%

of B2B customers expect companies to offer them seamless digital self-service, similar to what Amazon does for its B2C customers.

Data integration

60%

of B2B companies struggle to integrate data from different departments, which reduces the efficiency of data-driven strategies and hinders digital transformation.

New business models

59%

of traditional service organisations are increasingly turning to AI. This means that they do not want to leave the field to trendsetters and are striving to become significantly more innovative in order to maintain their market power.

Digital assistants from targenio
empower customers and service employees

The digital AI assistant learns from the user on our assistant platform and can provide better and better support over time.

Digital Assistants helping user to evolve workflow

Make it easy:
With the first skills

A skill describes the ability to perform or fulfill a specific (partial) task.

There are different types of assistant skills:

Rule-based
ML-based
Mixed
external skills

The degree of automation of the assistants is constantly growing with new and improved assistant skills.

targenio automates
the solving of customer problems

We are taking service automation to a whole new level.

Thanks to digital assistants based on AI, algorithms and extensive domain knowledge, among other things.

On our platform, we seamlessly integrate the possibilities of Low Code No Code and AI for users. This allows us to combine implicit user knowledge with the expertise of experienced experts and trainers.

This solves customer problems efficiently and automatically.

to the targenio assistant platform